Autel Robotics Care

Autel Robotics provides consumers with quality assurance services that meet the requirements of regional departments or relevant laws and regulations. During the warranty period, our company provides free quality assurance for product problems caused by product quality defects; Autel Robotics Care is mainly for normal use or accidents caused by users that damages the aircraft.
*For non-US regions, please contact your local distributor

Two Replacements, for unexpected accidents

Autel Care provides you with a cost-efficient replacement unit available to you twice a year so you can enjoy a peaceful flying experience with every flight.


Water Damage Protection

Autel Care offers water damage protection so you can fly confidently near mountains, rivers, lakes, and seas.



Faster Turnaround

Autel Care allows users to skip the lengthy damage assessments, maintenance processes, and flight tests. Replacement aircrafts are issued immediately after receiving the damaged aircraft.



Supported Models

  • EVO II

    First replacement payment: $159

    Second replacement payment: $179

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    EVO II Pro

    First replacement payment: $169

    Second replacement payment: $199

Please make sure your drone meets one of the following conditions before purchasing Autel Care:
· The new aircraft has not been activated yet;
· The aircraft has been activated within the last 48 hours;
· If the aircraft falls outside of the 48-hour window, it has been inspected and passed by an official Autel service center.
Please make sure your drone meets one of the following conditions before purchasing Autel Care:
· The new aircraft has not been activated yet;
· The aircraft has been activated within the last 48 hours;
· If the aircraft falls outside of the 48-hour window, it has been inspected and passed by an official Autel service center.

Service Process

  • Accident occurs

  • Contact Autel Robotics

    Official Customer Support

  • Return Unit

  • Return Unit

  • Return Unit