Tips & Tricks
Just for Fun
Scenes from Above
Shots from Above
Around the World
The number of GPS satellites is too low
Restart the drone in a new location and wait about 1 to 5 minutes for the drone to re-acquire the satellite signal.
Adverse weather conditions could affect the GPS signal.
What are some actions I should avoid when flying?
My aircraft is behaving erratically during flight
Compass calibration has failed
Magnetic Interference error
My aircraft drifts up/down/left/right
What is Orbit, and how do I use it?
What is Teaching mode, and how do I use it?
Can I take my X-Star on an airplane?
How do I ensure the compass is functioning correctly?
How do I use autopilot?
Create a Ticket
To help us serve you best, please be as detailed as possible. We aim to respond to all e-mails within two business days.
Select a Category
Safety & Regulations
Attach Image Field
Drop files here or
Accepted file types: jpg, gif, png, pdf, jpeg, tiff.
Please attach any images that would help illustrate your problem. These can be screenshots, photos, scans, or documents. (Up to 3 images , 2MB max each. Accepted file types: jpg, jpeg, png, pdf.)
This field is for validation purposes and should be left unchanged.
This iframe contains the logic required to handle AJAX powered Gravity Forms.
Copyright ©2017 Autel Robotics USA. All Rights Reserved.