Tips & Tricks
Just for Fun
Scenes from Above
Shots from Above
Around the World
What should I check before each flight?
For a safe and smooth flight, use our handy Autel checklist every time you fly your X‑Star drone.
You are registered as a drone user with the
Attach your FAA ID number to the aircraft
Firmware on your device
Starlink app installed
Battery charged to 100% (recommended)
Gimbal holder removed
SD card inserted into the SD card slot
Mobile device is connected to X‑Star WiFi
Compass calibration performed
RC calibration performed
Propellers properly installed
Antenna positioned for best transmission
Large open area (a field or parking lot is ideal)
Good weather conditions and minimal wind
Avoid areas with electromagnetic interference
No obstacles in the flight path
No traffic or people (safety is primary)
Following FAA regulations
Clear landing zone
Battery level above 15%
Power down motors
What are some actions I should avoid when flying?
What is Teaching mode, and how do I use it?
Can I take my X-Star on an airplane?
Magnetic Interference error
The number of GPS satellites is too low
My aircraft is behaving erratically during flight
How do I prepare my X-Star drone for flight?
What should I know about the remote controller before I begin flying?
My aircraft drifts up/down/left/right
Compass calibration has failed
Create a Ticket
To help us serve you best, please be as detailed as possible. We aim to respond to all e-mails within two business days.
Select a Category
Safety & Regulations
Attach Image Field
Drop files here or
Accepted file types: jpg, gif, png, pdf, jpeg, tiff.
Please attach any images that would help illustrate your problem. These can be screenshots, photos, scans, or documents. (Up to 3 images , 2MB max each. Accepted file types: jpg, jpeg, png, pdf.)
This field is for validation purposes and should be left unchanged.
This iframe contains the logic required to handle AJAX powered Gravity Forms.
Copyright ©2016 Autel Robotics USA. All Rights Reserved.