Tips & Tricks
Just for Fun
Scenes from Above
Shots from Above
Around the World
My aircraft is behaving erratically during flight
Land the aircraft, power down the drone, and restart it. Initiate
and wait for a GPS satellite signal.
If the weather is bad, please wait until conditions are better. High winds exceeding 20 to 30 mph can cause erratic behavior during flight.
Land the aircraft, power down the drone, and move to a new location.
An area of high magnetic interference can cause erratic behavior during flight. If the magnetic interference warning pops up on the controller, land the drone, power it down, and move to a new location.
Do not fly in areas with towers, telephone poles, dense downtown populations, or high Wi‑Fi usage.
What are some actions I should avoid when flying?
What is Teaching mode, and how do I use it?
What is Orbit, and how do I use it?
My aircraft drifts up/down/left/right
The number of GPS satellites is too low
Magnetic Interference error
Compass calibration has failed
Can I take my X-Star on an airplane?
How do I use autopilot?
How do I ensure the compass is functioning correctly?
Create a Ticket
To help us serve you best, please be as detailed as possible. We aim to respond to all e-mails within two business days.
Select a Category
Safety & Regulations
Attach Image Field
Drop files here or
Accepted file types: jpg, gif, png, pdf, jpeg, tiff.
Please attach any images that would help illustrate your problem. These can be screenshots, photos, scans, or documents. (Up to 3 images , 2MB max each. Accepted file types: jpg, jpeg, png, pdf.)
This field is for validation purposes and should be left unchanged.
This iframe contains the logic required to handle AJAX powered Gravity Forms.
Copyright ©2017 Autel Robotics USA. All Rights Reserved.