Autel Robotics Care · Premium

Autel Robotics Care | Autel Care Premium (1st Year) | Autel Care Premium Extension (2nd Year) | Autel Care Premium (2 Years) | Autel Care Premium (3 Years) |
---|---|---|---|---|
Effective service time | 1 year | 1 year | 2 years | 3 years |
Purchase conditions | Meet ONE of the following conditions : 1. The new aircraft is not activated. 2. The aircraft is activated within 48 hours. 3. Pass the official functional evaluation in warranty period. | Meet ALL of the following conditions : 1. Purchased Autel Care Premium and it is still effective. 2. Have not purchased Autel Care Premium (2 Years); 3. 30% or more coverage limit remain unused in Autel Care Premium account (Apart of sharing credits). | Meet ONE of the following conditions : 1. The new aircraft is not activated; 2. The aircraft is activated within 48 hours. 3. Pass the official functional evaluation in warranty period * Have not purchased Autel Care Premium Extension (2nd Year) | Meet ONE of the following conditions : 1. The new aircraft is not activated. 2. The aircraft is activated within 48 hours. 3. Pass the official functional evaluation in warranty period. * Have not purchased Autel Care Premium Extension (2nd Year) or Autel Care Premium (2 Years) |
Coverage Limit Rules | · Unlimited times of free repairs/replacements within the coverage limit. · coverage limit sharing of several aircrafts activated at the same time. | · Unlimited times of free repairs/replacements within the coverage limit. · Coverage limit sharing of several aircrafts activated at the same time. · Unused coverage limit in the first year can be extended to 2nd year. | · Unlimited times of free repairs/replacements within the coverage limit. · Coverage limit sharing of several aircrafts activated at the same time. | · Unlimited times of free repairs/replacements within the coverage limit. · Coverage limit sharing of several aircrafts activated at the same time. |
Warranty Period of the Aircraft | 1 year | Total 2 years | Total 2 years | Total 3 years |
Purchase rules | Only customer who ever purchased Autel Care Premium, can buy Autel Care Premium Plus. Customer who ever purchased Autel Care Premium(2 Years/3 Years) , cannot buy Autel Care Premium Extension. | |||
Compatible models | Enterprise Products : EVO II Pro RTK , EVO II Pro Enterprise, EVO II Dual 640T, EVO II Dual 640T Enterprise , EVO II Dual 640T RTK , EVO Max 4T |
Please contact Autel Robotics customer service at (844) MY AUTEL or (844) 692-88 35, email to support@autelrobotics.com or contact the official dealers in your region.
Customer completes the payment
Customer receives the coverage limit details by email
repair or return is required
Customer contacts customer service for repair or return service.
Customer Service deducts the corresponding coverage limit, and sends email confirmation to customer.