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Autel Robotics Care Standard

Autel Robotics Care Standard

Autel Robotics Care · Standard

Autel Robotics provides consumers with quality assurance services that meet the requirements of regional laws and regulations. During the warranty period, our company provides free quality assurance for problems caused by product quality defects. Autel Robotics Care is mainly for damage that occurs accidentally under normal use.
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Exclusive Benefits

Faster replacment

From the effective date of the Autel Robotics Care service, users could enjoy some times of lower-cost replacement service.

It saves time for repairing; maintenance and flying test, and replaces the aircraft in the shortest time.

During warranty period, repair and replacement that caused by product quality will not consume your replacement times.

Flyaway Protection

With Autel Robotics Care, if your aircraft flies away,gets disconnected, or goes missing, you will need to synchronize flight records in AUTEL SKY APP, confirm the flyaway with our Customer Service team, and pay the corresponding replacement cost to get brand new unit.

*Flyaway Protection is only available for Lite and Nano Series.

Extended Aircraft Warranty

Autel Care service for the 2nd year or more than one year, can extend the warranty period of your aircraft (apart of batteries).

Water Damage Protection

Autel Robotics Care offers water damage protection, thus you can fly confidently near mountains, rivers, lakes and seas. The aircraft will be replaced if its damaged by water

Two-way Free Shipping

Autel Robotics Care provides you with free shipping and delivery services that are efficient and hassle free.

* The two-way free shipping service is only available to customers in United States, Chinese mainland and European Union. Customers in other countries and regions need to pay one-way logistics and customs fees.
Schemes of Autel Robotics Care · Standard
Autel Robotics CareAutel Care Standard
(1st Year)		Autel Care Standard Extension
(2nd Year)		Autel Care Standard
(2 Years)
Effective service time

1 year

1 year

2 years

Purchase conditionsMeet ONE of the following conditions

1. The new aircraft is not activated.

2. The aircraft is activated within 48 hours.

3. Pass the official functional evaluation in warranty period.

Meet all of the following conditions

1. Purchased Autel Care Standard and it is still effective.

2. Have not purchased Autel Care Standard (2 year version).

3. There are 1 or more replacement times left in Autel Care Standard when to purchase Standard Plus (2nd Year).

Meet ONE of the following conditions

1. The new aircraft is not activated.

2. The aircraft is activated within 48 hours.

3. Pass the official functional evaluation in warranty period.

4. Have not purchased Autel Care Standard Extension (2nd Year).

Replacement times

2 times
(including 1 time of flyaway protection)

1 time
(including 1 time of flyaway protection)

3 times in total :
2 times in the 1st year (including 1 time of flyaway protection),
1 time in the 2nd year (including 1 time of flyaway protection).

Warranty Period of Aircraft

1 year

Total 2 years
(the 2nd year not for battery)

Total 2 years
(the 2nd year not for battery)

Purchase rules

Only customer who ever purchased Autel Care Standard, can buy Autel Care Standard Plus.

Customer who ever purchased Autel Care Standard (2 year) , cannot buy Autel Care Standard Plus.

Compatible Models

Consumer Products : NANO series, LITE series, EVO II, EVO II PRO

Enterprise ProductsEVO II Pro RTK , EVO II Pro Enterprise, EVO II Dual 640T, EVO II Dual 640T Enterprise , EVO II Dual 640T RTK , EVO Max 4T

How to buy
Autel Care Standard
(1st Year)
Autel Care Standard
(2 Years)

  • Customer completes the payment

  • Customer receives the
    Autel Care Service code

  • Customer, within 48 hours of aircraft activation , activates Autel Care Service code on official website.

Autel Care Standard Extension
(2nd year)

  • Customer will receive Autel Care expiration reminder emais in advance

  • Customer completes payment by Autel Care due date

  • Customer Service renews the Care service for the 2nd year. Autel will renew the binding for you when the previous service expires.

Buy Now

  • EVO Nano

    Retail Price of Autel Care$69
    First Replacement$69
    Second Replacement$79
    Flyaway Protection$319
    Buy

  • EVO Nano+

    Retail Price of Autel Care$79
    First Replacement$79
    Second Replacement$99
    Flyaway Protection$399
    Buy

  • EVO Lite

    Retail Price of Autel Care$139
    First Replacement$139
    Second Replacement$149
    Flyaway Protection$549
    Buy

  • EVO Lite+

    Retail Price of Autel Care$149
    First Replacement$149
    Second Replacement$159
    Flyaway Protection$599
    Buy

  • EVO II

    Retail Price of Autel Care$179
    First Replacement$159
    Second Replacement$179
    Buy

  • EVO II Pro

    Retail Price of Autel Care$229
    First Replacement$209
    Second Replacement$279
    Buy
*Please make sure that your aircraft meets the following conditions before purchasing Autel Robotics Care: The new aircraft is not activated; The aircraft is activated within 48 hours.

Where to buy:

You will receive an email notice in 2 months prior to the expiration if you meet the purchase conditions of [Autel Care Standard Extension (2nd Year)]. Please purchase via the links in the email notice.


Purchase conditions:

1. Did not purchase [Autel Care Standard (2 Years)].

2. Have purchased [Autel Care Standard (1st Year)] (the original 1-year version of Autel Care) and it is still effective.

3. There are 1 or more replacement times left in Autel Care Standard when to purchase Standard Plus (2nd Year). You can check the remaining times via the following official website address.

https://www.autelrobotics.com/page/query.html

  • EVO Nano

    Retail Price of Autel Care$69
    Replacement$79
    Flyaway Protection$319

  • EVO Nano+

    Retail Price of Autel Care$79
    Replacement$99
    Flyaway Protection$399

  • EVO Lite

    Retail Price of Autel Care$139
    Replacement$149
    Flyaway Protection$549

  • EVO Lite+

    Retail Price of Autel Care$149
    Replacement$159
    Flyaway Protection$599

  • EVO II

    Retail Price of Autel Care$179
    Replacement$179

  • EVO II Pro

    Retail Price of Autel Care$229
    Replacement$279

  • EVO Nano

    Retail Price of Autel Care$138
    First Replacement$69
    Second and third Replacement$79
    Flyaway Protection$319
    Buy

  • EVO Nano+

    Retail Price of Autel Care$158
    First Replacement$79
    Second and third Replacement$99
    Flyaway Protection$399
    Buy

  • EVO Lite

    Retail Price of Autel Care$278
    First Replacement$139
    Second and third Replacement$149
    Flyaway Protection$549
    Buy

  • EVO Lite+

    Retail Price of Autel Care$298
    First Replacement$149
    Second and third Replacement$159
    Flyaway Protection$599
    Buy

  • EVO II

    Retail Price of Autel Care$358
    First Replacement$159
    Second and third Replacement$179
    Buy

  • EVO II Pro

    Retail Price of Autel Care$458
    First Replacement$209
    Second and third Replacement$279
    Buy
*Please make sure that your aircraft meets the following conditions before purchasing Autel Robotics Care: The new aircraft is not activated; The aircraft is activated within 48 hours.
Service Process

Damage Replacement Process

  • Accident Happened

  • Contact Autel Robotics Service Team

  • Send Back for Testing

  • Pay Replacement Fee

  • Product Delivery

Flyaway Replacement Process

  • Synchronize Flight Log

  • Contact Autel Robotics Service Team

  • Successful Authentication

  • Pay Flyaway Replacement Fee

  • Product Delivery

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